receipt must accompany returns.
We accept returns
for exchange or refund 30 calendar days after delivery of the product. At our
sole discretion after 30 calendar days, we will offer an exchange or store
credit or cash back. Items must be in "new, unaltered and unused condition".
Definition of new, unaltered and unused condition is:
-the item MUST have full factory warranty
signs of wear or damage in any way
-within 30 calendar
days of the delivery date (after 30 days no returns are allowed)
-must not be a
special order or a custom order
-unless noted that
it cannot be returned or has a different return policy time period other
than that 30 days noted in that item's particular item description.
If an item is
received damaged or is incorrectly shipped by us please contact Customer
Support immediately. Items that are defective and shipped from us or items that
you did not order but received from us will qualify for store credit or a cash
contingent upon inspection of item(s) once we receive it.
There is a 3%
restocking fee for returned items that are not being exchanged and are not
damaged. Again you MUST contact us within 7 days if you intend to return ANY
item back to our store. Items returned to us AFTER 30 days and WITHOUT
contacting us will NOT be refunded.
responsible for all shipping costs if seller is not at fault.
CS Phone: 434-665-9753